How is Your Personal Information  or Customers Information is used on Bobosclothing?

User data may be shared with Bobosclothing services to improve order processing and customer service. It may also be used both for marketing research purposes and customer relation management, it being specified that some of those providers are not located in the European Union.


What is done with your personal information?

User data collected help us to personalize our website according to each userís wishes and preferences. Offering you the most spontaneous and friendly surfing experience is our priority. Data collected are for statistical purposes only and help us to:

Process orders

Keep and update our database and your accounts with us

Prevent and detect fraud and abuse on our website

Deliver products and services

Process payments and communicate with you about your orders, products, services and promotional offers

Propose a unique and targeted navigation experience

How is the accuracy of the Personal Data provided to Bobosclothing online store?

You declare and guarantee that You are the owner or have the necessary rights on the content that You transmit to Us; that at the date of its transmission (i) the content is exact and true, (ii) the use of the content does not contravene any of our policies and will not be damaging to any third party (i.e. that the content is not defamatory).


How Do I Secure Information about Me?

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. 

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

What  rights Do I Have On Bobosclothing?

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.

We Use Cookies!

What is Cookies?.. cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features to make your navigation experience unique and targeted. 

The acceptance of cookies is not a requirement for visiting the Site. However we would like to point out that the use of the 'basket' functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). 


RETURN POLICY

If you are not completely satisfied with your purchase, you may return it with your original sales receipt, gift receipt or original packing slip. We will gladly exchange the item or refund your full purchase price, less shipping and handling for online orders, for all new, non-worn products. For your convenience, we accept returns for items purchased online by mail.

Furthermore, you can also contact our Consumer Affairs department at +2349022222221 Monday-Friday 8:00am-7:00pm West African Time to make arrangements to return the item to us by mail.

MAILING ADDRESS

Kindly complete the form on the reverse side of your packing slip, and enclose it with your merchandise. Mail your shipment to:

Bobo’s Clothing
61 Allen Avenue, Ikeja.
Lagos.
Nigeria.
West Africa.

ALLOW UP TO 2 WEEKS TO PROCESS YOUR RETURN OR EXCHANGE

It could take up to 2 weeks for us to receive and process your return or exchange. We will credit your original form of payment unless otherwise specified.