How is Your Personal Information or Customers Information is used on Bobosclothing?
User data may be shared with Bobosclothing services to improve order processing and customer service. It may also be used both for marketing research purposes and customer relation management, it being specified that some of those providers are not located in the European Union.
What is done with your personal information?
User data collected help us to personalize our website according to each userís wishes and preferences. Offering you the most spontaneous and friendly surfing experience is our priority. Data collected are for statistical purposes only and help us to:
Keep and update our database and your accounts with us
Prevent and detect fraud and abuse on our website
Deliver products and services
Process payments and communicate with you about your orders, products, services and promotional offers
Propose a unique and targeted navigation experience
How is the accuracy of the Personal Data provided to Bobosclothing online store?
You declare and guarantee that You are the owner or have the necessary rights on the content that You transmit to Us; that at the date of its transmission (i) the content is exact and true, (ii) the use of the content does not contravene any of our policies and will not be damaging to any third party (i.e. that the content is not defamatory).
How Do I Secure Information about Me?
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
What rights Do I Have On Bobosclothing?
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.
What is Cookies?.. cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features to make your navigation experience unique and targeted.
If you are not completely satisfied with your purchase, you may return it with your original sales receipt, gift receipt or original packing slip. We will gladly exchange the item or refund your full purchase price, less shipping and handling for online orders, for all new, non-worn products. For your convenience, we accept returns for items purchased online by mail.
Furthermore, you can also contact our Consumer Affairs department at +2349022222221 Monday-Friday 8:00am-7:00pm West African Time to make arrangements to return the item to us by mail.
Kindly complete the form on the reverse side of your packing slip, and enclose it with your merchandise. Mail your shipment to:
61 Allen Avenue, Ikeja.
UP TO 2 WEEKS TO PROCESS YOUR RETURN OR EXCHANGE
It could take up to 2 weeks for us to receive and process your return or exchange. We will credit your original form of payment unless otherwise specified.